Privacy Policy

Last updated: September 26, 2025

Important Notice

LuxCaritas demonstration platform is for testing purposes only. Do not enter any real personal information, client data, or sensitive organizational information during demonstration sessions.

Introduction

AI LuxCaritas ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard information when you use our AI-powered audio AI social services demonstration platform. By using our service, you agree to the collection and use of information in accordance with this policy.

Information We Collect

Demo Information

Simulated patient intake conversations (no real health data should be entered)
Voice recordings during demo sessions
Transcripts of demo conversations

Technical Information

Browser type and version
Device information
IP address (for security purposes)
Usage analytics and performance metrics

How We Use Your Information

We use the collected information for:

Providing and improving our AI medical intake demonstration
Training and improving our AI models using anonymized data
Analyzing usage patterns to enhance user experience
Troubleshooting technical issues
Communicating with users about the service

Data Security

While we implement reasonable security measures to protect your information, please note:

This is a demonstration service not intended for real patient data
We use encryption for data in transit
Access to data is restricted to authorized personnel only
Demo data is automatically purged after 30 days

Third-Party Services

Our service uses the following third-party providers:

Ultravox - For voice conversation processing
Processes voice interactions and generates transcripts
Cloud Infrastructure Providers - For hosting and computing
May include AWS, Google Cloud, or similar services
AI Model Providers - For clinical analysis
Advanced language models for processing medical conversations

Your Rights

You have the right to:

Request deletion of any demo data associated with your session
Opt out of analytics tracking
Request information about what data we have collected
Contact us with privacy concerns

Medical Disclaimer

AI LuxCaritas is a demonstration platform and should NOT be used with real client data or sensitive information.

This is a technology demonstration only
Do not rely on this service for medical advice
Always consult qualified healthcare professionals for medical concerns
No doctor-patient relationship is created through use of this service

Contact Us

If you have questions about this Privacy Policy or our practices, please contact us:

Company:LuxCaritas

Project:AI LuxCaritas

Contact:Jake Moroshek

Updates to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.