Over 650,000 people experiencing homelessness nationwide. Multiple hotlines. Limited hours. Fragmented systems.
An AI specialist conducting warm intake conversations in 20+ languages, trained on millions of interactions and ready to serve your organization today.
Are families with children
experiencing homelessness nationally
Of homeless youth
have experienced trauma (ACEs)
Always available
vs. current 8am-10pm hotlines
Multiple confusing entry points
Different systems for different services, creating barriers to access
Re-traumatizing repetition
Tell your story to HMIS, then MAXIS, then MNsure...
Limited access hours
Crisis doesn't wait for business hours
Language barriers
Diverse communities need multilingual support for equitable access
Manual data entry burden
Same info into multiple systems - hours of duplication
Less time for human connection
Paperwork replaces relationship building
High burnout rates
Administrative overload in emotionally demanding work
Crisis surge challenges
Emergency situations overwhelm limited staff capacity
AI that handles the paperwork so humans can focus on humanity
Single phone number, text, or web portal that intelligently routes to the right service - emergency shelter, transitional housing, families, singles - all handled seamlessly.
Gentle, conversational approach that shifts from "What's wrong with you?" to "What happened to you?" - building trust, not interrogating.
One conversation populates HMIS, pre-fills benefits applications, and connects to health services - with your consent and control.
Instant support for Spanish, Somali, Hmong, Russian, Chinese, and more - reflecting the diversity of communities nationwide.
AI identifies urgent cases, diversion opportunities, and connects to emergency services instantly during crisis situations.
Frees case managers from data entry to focus on relationship building, creative problem-solving, and direct support.
See how dignified, efficient intake should work
This is a demonstration showing how the intake system works for shelter services
Launch with your primary intake program
Expand to all organizational service locations
Full system integration and advanced features
Success metrics aligned with the national vision: making homelessness brief, rare, and nonrecurring
Reduction in intake time
From first contact to shelter placement
Less data entry
Staff time freed for direct support
More diversions
Preventing shelter entry when possible
Language access
Every person, every language, 24/7
Developed in partnership with individuals who have experienced homelessness, particularly from BIPOC communities disproportionately affected by the crisis.
Continuous monitoring to ensure equitable treatment, with transparent logic that can be explained and adjusted to prevent perpetuating systemic inequities.
AI assists but never replaces human judgment. All critical decisions remain with trained professionals who make the final call.
Full compliance with MGDPA, HIPAA, and HMIS standards. Client data is protected, encrypted, and used only with explicit, informed consent.
Partner with LuxCaritas to create a unified front door for your organization